Return & Refund Policy

Thank you for shopping at KENPMA. We want to ensure you have a satisfying shopping experience. Please read our return and refund policy carefully.

Returns:

You have 30 days to return an item from the date you received it.

To be eligible for a return, your item must be unused, in the same condition as you received it, and in the original packaging.

Your item needs to have the receipt or proof of purchase.

Refunds:

Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. The timing of the refund may vary depending on your card issuer's policies.

Shipping:

Shipping costs for returning items are the responsibility of the customer unless the return is due to an error on our part or a defective product.

If the return is due to an error on our part or a defective product, we will cover the return shipping costs.

Exchanges:

If you need to exchange an item for the same one due to a defect or an error on our part, please contact us within 7 days of receiving the item.

Contact Us:

If you have any questions about our return and refund policy, contact us at order@kenpma.com. We're here to assist you.

By making a purchase on our website, you agree to our return and refund policy.

This Return & Refund Policy is subject to change without notice. It's advisable to review this policy periodically for any updates.